Endnote Help: I Installed Endnote Cite While You Write plug-in on my Mac. However, when I go to insert a reference it says there are none?
The Endnote app is not opening on my Macbook. but on the Online version I can see the references.
Answer
Before you begin read the LibGuide on Endnote Desktop and Endnote Online. You can use both applications Endnote Desktop and Endnote Online and sync them to give you greater flexibility. To add references to a Word document you must first add those references to your EndNote application. Once you have added the references you can change the settings in MS word to tell MS Word which application you are using, Desktop or Online.
Syncing EndNote online and Desktop:
In EndNote desktop click on Sync Status in the menu bar. In the window then click on ‘Sync Now’. Follow the instructions.
The first time you synchronize EndNote and EndNote Online you will be asked if you want to create a compressed copy of your library as backup. It is highly recommended that you do so, in case problems occur with the synchronization.
To set up synchronization:
- Click the Sync status button in the toolbar and then Sync now.
- Enter your EndNote Online email address and password to login to your account. Click OK to begin the synchronization process.
- The synchronization process may take a while, depending on how large the library is. For the first synchronization EndNote copies all references in each library to the other. This may result in duplicates if references are in both your desktop and online libraries - these can be removed later.
- Custom groups, including file attachments, will sync to EndNote Online but group sets, smart groups, and combination groups will not. Groups in EndNote Online will sync to your desktop library and appear in the Unfiled group set.
- It is important that groups in both your desktop and EndNote Online libraries do not have the same name to avoid confusion after the sync is complete. Groups that appear in both locations can be merged. If the group in EndNote Online has sharing options, leave them on. After the sync select the appropriate group in the Unfiled group set and move the references from the desktop group to here. The original group will be empty and should be deleted. The merged group can then be moved into the proper group set.
- If a conflict occurs, a Sync Conflict group will appear in the desktop Groups panel. This is a result of editing a reference in either the desktop or EndNote Online libraries during the synchronization, and EndNote does not know which one to keep. Select the group to open the Resolve Sync Conflicts dialog and remove the conflicts.
- After the initial synchronization, you can set the Sync preferences by going to Edit > Preferences > Sync.
To change between the Endnote Online and Desktop applications on Microsoft Word:
- Go to your Word document.
- Click on the EndNote Tab
- Click on Preferences
- Click on Application and choose EndNote or EndNote online
- For EndNote online you will need to add your EndNote Online login details
If you are still having trouble, please write to us at libinfo@ul.ie or contact the Endnote Help page .