Endnote Desktop: I can’t insert references into Microsoft Word
Answer
For EndNote desktop, check that it is installed properly. Open Word and see if there is an EndNote tab in the toolbar.
If there is no toolbar then the EndNote Cite While you Write add-in is not active. Please follow this link CWYW tools are disabled and missing in Word from EndNote on how to activate this add on.
If you still do not see the tools or you are getting an error message, make sure you have updated EndNote with the latest updates. The directions for installing the updates can be found Endnote updates.